This Privacy Policy is active from 01/11/2017
PassFoundry provides a service that enables our enterprise customers ('Customers') to publish content ('Service') to individuals who are already associated with our Customers ('Users'). In this Privacy Policy, we will explain how information about our Customers is collected, how it is used and how it might be disclosed by PassFoundry Ltd, and its subsidiaries and affiliated companies ('PassFoundry', 'we', 'us').
Unless otherwise indicated, this Privacy Policy covers information we collect about current and prospective Customers across all of our websites, forums, emails, campaigns, social media and User interactions with the Service. The Service we provide to our customers entails collecting, processing and disclosing User information. In all cases, we collect User information solely on behalf of our Customers. We process and disclose such information in accordance with our agreements with each customer.
If you are a User of one of our customers, we recommend you review that Customers privacy policy, along with any other notices or terms to understand how that customer collects and /or uses information about you, including through our Service.
There are a number of different ways we collect information about our customers. We collect information when Customers create and account with us, send us an email, post information to any technical or customer service boards, when they request customer support or otherwise communicate with us. We only collect the information we need to establish the Service with our customers and to enable ongoing support. We collect information including contact names and email addresses, billing addresses for invoice purposes, phone numbers, credit card information if this is how they choose to pay for the service, demographic information to understand where our service is being used, company information to help us tailor the service as best we can to that companies industry and users, forum posts to understand their views on our service and how we can improve, technical information to enable us to integrate our system with our organisation and to provide the Service, web traffic information as outlined below, as well as any additional information the Customer decides we require to provide them with the Service.
Web Traffic Information:
When a Customer, or prospective Customer accesses and uses our website, we automatically collect information about the computer they are using, such as;
• Information collected by Cookies and Other Tracking Technologies
• Log information captured by our websites
Log Information:
To help us understand a little more about how our customers interact with our Service, we log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services.
Cookies and other tracking technologies:
We use various different technologies to help us gather information about how our customers and prospective customers interact with our websites and Service. In order to do this, we way send cookies to your computer / device. A cookie is a small piece of text sent to your browser by a website you visit. It helps the website to remember information about your visit, like your preferred language and other settings. That can make your next visit easier and the site more useful to you. Cookies play an important role.
We may also collect information by using web-beacons. These are small images embedded within emails or web pages used in our Services that help deliver cookies, count visits, record usage stats as well as campaign effectiveness. They can help us determine if emails we have sent as part of the service have been opened and acted upon.
For more information about cookies, please see our Cookie Policy
Other Sources if Information:
From time to time, we may collect information from other sources and combine this with information we collect about our Customers.
There are lots of ways we use the information we collect. All the uses of the information is to enable us to provide and improve the service we provide to our customers. Here are a number of examples of how we Use our Customer Information:
• To set up a new Customer Account and to enable us to communicate with Customers;
• To send promotional information about our Service to prospective Customers;
• To Maintain and improve our products and services;
• To send information to our customers about technical notes, updates, support, status and administrative notifications;
• To send security alerts to our clients;
• To deliver the service our customers expect, to process content transactions on their behalf and to confirm successful processing of these tasks;
• To send invoices and receive payments;
• To reply to comments, feedback, questions, requests as well as general customer service;
• To link or combine with information we get from other sources to help us better understand that Customers needs and ultimately provide them with a better service;
• Conduct any other tasks for which the information was collected.
PassFoundry Ltd is based in Ireland and the information we collect about Customers is governed by Irish and EU law. By registering for a Customer account or otherwise providing information to us by visiting our website, Customers and prospective Customers consent to the transfer and processing of information to and in the EU and other countries.
Customer Account Information
Updating your account information can be done at any time by contacting your PassFoundry account manager. Deactivating your account will result in us not being able to provide the service to you. Please note however that if you deactivate your account we may retain certain information as required by law or for legitimate business reasons.
Promotional Communications
Any promotional emails we send will contain instructions on how to unsubscribe from receiving those emails. However, you may opt out of receiving promotional emails from PassFoundry by following the instructions in those emails. If you opt out of such messages, we may still send you transactional or relationship messages, such as those about your account or our ongoing business relations.
Cookies
Most web browsers are set to accept cookies by default. You can however sop to set your browser to reject/remove browser cookies. While that will stop us from using cookies with you, it could also have the undesired effect of disabling some of the features we use to provide this Service and may result in your not receiving the Service we intend for our Customers. See our Cookies Policy for more information about the nature of the Cookies we use
We may share information we collect on behalf of, or about Customers as follows or as otherwise described in this Privacy Policy:
- In response to a request for information about a User or Customer, if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation;
- If we believe a Customers actions are inconsistent with the spirit or language of any agreements or policies or to protect the rights, property and safety of PassFoundry or others;
- With vendors and other service providers who need access to User or Customer information to enable them to carry out the work on our behalf;
- To protect the rights and property of PassFoundry.com;
- In connection with any negotiations of any mergers, sale of company assets, financing or acquisition of all or a portion of our business to another company or individual;
- With a Customers consent for us to do so;
We may also share aggregated or anonymised information about Customers, which cannot reasonably be used to identify the Customer.
At PassFoundry.com we take reasonable measures to help protect information about Customers from loss, theft, unauthorised access, misuse and, disclosure or destruction of same.
As with any business, things evolve and that might result in us needing to update our Privacy Policy. If we do make changes, we’ll provide notice of these changes by updating the date at the top of this policy.
We may allow 3rd parties to serve advertisements across the Internet and provide analytics services on our behalf. These entities may capture information about your use of our website and services using cookies and web beacons to track information such as you IP address, web browser, pages viewed, links clicked, conversion information, time spent on pages. This information may be used by PassFoundry and others to perform a number of functions. Among other things, we may use it to determine the popularity of certain elements of content, to deliver content targeted to your interests, to deliver advertisements, and to better understand your online activity in order to help us provide a better service.
If you’d like to get some more information about internet advertising or to opt out of your information being used for behavioural advertising purposes you can visit: www.networkadvertising.org/managing/opt_out.asp and www.aboutads.info/choices.
If you have any questions about this Privacy Policy, please contact us at:
PassFoundry Ltd.,
5 Harbourmaster Place
Dublin 1
Ireland
Email: Info@PassFoundry.com